hi,
I am on iSeries (AS400) and upgrading NW 7.4 (ABAP only) SPS9 to SPS14.
SUM is SP16(PL2)
I had to exit the SUM browser at end of day(with SUM process still running)
and i had daily backup running which prevented a directory being read,
which caused the SUM process to be error-ed out. Now the backup has
completed and all the directories are accessible. When i try to get
into
SUM browser it logs me in with sidadm without any issues, but the
screen
say
The tool is not running
When i click next, it says error occurred
Error Details :
Status Code : 503
Status text : Service Unavailable
Detailed Message : Message from service : SAPup process exited with
status -1 ,| Check the browser console for more information.
Any idea on how to fix this issue?
SAPHOSTAGENT is on the latest version
I have restarted saphostagent, also tried to register SUM to hostagent
again. Killed SUMSTART job PGM-SAPup-real from the OS level. None of
these steps helped.
Output of the failed tool:
Output of failed tool
execution:EXEC> Starting subprocess with PID 59023 at 20160316143013
ENV: DIR_LIBRARY=/sapmnt/DBW/exe/uc/as400_pase_64 ENV:
ILE_PATH=/sapmnt/DBW/exe/uc/as400_pase_64:/usr/bin:. ENV:
LIBPATH=/sapmnt/DBW/exe/uc/as400_pase_64 ENV:
PASE_LIBPATH=/sapmnt/DBW/exe/uc/as400_pase_64 ENV:
PASE_LOCPATH=/usr/lib/nls/loc ENV:
PASE_PATH=/sapmnt/DBW/exe/uc/as400_pase_64:/QOpenSys/usr/bin:/usr/ccs/bin:/QOpenSys/usr/bin/X11:/usr/sbin:/usr/bin:.
ENV: PASE_STDIO_ISATTY=N ENV: PASE_THREAD_ATTACH=Y ENV:
PASE_TZ=<MST>7<MDT>,M3.2.0,M11.1.0 ENV: PASE_USRGRP_LIMITED=
ENV:
PATH=/sapmnt/DBW/exe/uc/as400_pase_64:/QOpenSys/usr/bin:/usr/ccs/bin:/QOpenSys/usr/bin/X11:/usr/sbin:/usr/bin:.
ENV: SAPSYSTEMNAME=DBW ENV: dbms_type=db4 ENV: dbs_db4_rdbname=SAPDATA
PWD: /SAPDATA/usr/sap/DBW/SUM/abap EXECUTING
/SAPDATA/usr/sap/DBW/SUM/abap/bin/SAPup rootdir=/usr/sap/DBW/SUM/abap
guiconnect=127.0.0.1:54821 Assertion failed: CurrentModuleDef != NULL, file
SAPupmodule.c, line 186 *** FATAL: Got signal 'SIGABRT' (6)! Please contact the
SAP support! *** FATAL: SAPup got signal in phase '', stack trace written to
dev_SAPup.
SAPupConsole.log:03/16/2016 at 00:53:05- this is last error
Converting 3 entries from 'CHECKS.LOG'
>> Current module status: continue with phase PREP_GENCHECKS/CONFCHK
Converting 3 entries from 'CHECKS.LOG'
>> Waiting for request handler...
*** FATAL ERROR: Cannot open '/usr/sap/DBW/SUM/abap/tmp/SAPupDialog.txt': Device busy
Error processing dialog 'DeleteFileFailed'
Note- the above issue is what caused the initial error in SUM due the iSeries backup. This directory is accessible now after backup is completed.
